But, I found the frames I've always wanted right here. Eyebuydirect, we CAN handle the truth. Terrible Customer Service. Lots of selections and really cheap! I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. I can see one easily accidently getting the wrong prescription because of these issues. Easy to use site with a wide variety of frame choices. Eyebuydirect Overview. However, with a little time, I have gotten used to them. Thanks, Only the latest review will count in the company's TrustScore. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. Do you agree with Eyebuydirect’s star rating? I've bought from Zenni before. The prescription doesn't seem to save the progressive ADD numbers. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Read real customer ratings and reviews or write your own. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. Love this site but ran out of my frames after I put them in my cart. The overall rating of the company is 2.7 and consumers are mostly neutral.. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! Get Accredited Login Welcome to BBB Northwest + Pacific. EyeBuyDirect is an online shop for cheap glasses. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. It’s tidy and it works, but getting from point A to point Buy is a rocky road. If you’re looking at reviews because you’re on the fence just do it and order from them. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If what you really wanted was the review with the pics, no need to fear. A good friend of mine recommended this to me. Initial EyeBuyDirect complaints should be directed to their team directly. 5 EyeBuyDirect reviews. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. I have been getting my glasses from here for over 2 years now. EyeBuyDirect review: Simple site. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Jury still out on the glasses themselves, but the ordering process was good. December 15, 2020. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 Better Business Bureau ... At EyeBuyDirect… Except, EyeBuyDirect is the real deal. I recommend you to everyone who comments on my glasses out in public. Do you agree with Eyebuydirect’s star rating? Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. 83 ‘GlassesUSA.com’ Reviews. eyebuydirect has always been my… go to place for eyeglasses. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. I needed to order by EOY so I placed order. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. The overall rating of the company is 2.7 and consumers are mostly neutral.. By Aline Peres Martins. BBB Business Profiles are subject to change at any time. See BBB rating, reviews, complaints, request a quote & more. When the glasses get here we will write another review and submit it. It said ‘Thats ok you can use the code MS15 for 15% off’. See BBB rating, reviews, complaints, request a quote & more. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Looking for more information? Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! Looking forward to your new 2 day shipping!!! I entered it and it too did not work. BBB accredited since 8/11/2014. 9.9 Overall Score. BBB remains operational and focused on serving our business community. Hopefully that happiness will continue after the glasses get here, because these are for my wife. Prices are great as well. #1 EyeBuyDirect chevron_right. The financing options is a big lie. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. Always great quality and sturdy. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. excellent service from production and customer service. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. BBB Business Profiles generally cover a three-year reporting period. Turns out they were not. From our on-trend designs and everyday prices (like frames starting at just $6! | Read 101-120 Reviews out of 4,421 Eyeglass Suppliers in Bethesda, MD. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Optical Equipment in Novato, CA. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. BBB reports on known marketplace practices. I have to re-enter that every time. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. Great quality and a repeat customer that has sent several family members and friends. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Business Profile. Very easy and efficient to use this website. BBB accredited since 2/26/2010. Eyebuydirect Overview. Do you agree with Eyebuydirect’s star rating? For now, it looks good and we are happy. This was my first time buying glasses online. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. Share your voice on ResellerRatings.com Definitely recommend :) never disappointed! They offered a smudge-proof coating that I love. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Definitely recommend!! Business Profile Since 2006, this retailer has offered affordable in-house eyeglasses. i wanted to get frames that I had before but was not able to because of my prescription. Get Accredited Business Login Scam Tracker. EZ PZ, Great selection of styles and price! BBB remains operational and focused on serving our business community. Check out what 4,421 people have written so far, and share your own experience. I've filed a complaint with BBB and Payne has been less than truthful in its response. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. Eyeglass Suppliers in Austin, TX. Access the headquarters listing for EyeBuyDirect, Inc. here. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Better Business Bureau ... EyeBuyDirect, Inc. Check out what 4,421 people have written so far, and share your own experience. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. Recent recommendations regarding this business are as follows: "Do not buy from this company. It comes right after some EyeBuyDirect details! For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. Thx. A free inside look at company reviews and salaries posted anonymously by employees. the price is always reasonable and great selection. Eyebuydirect is amazing, their customer service is second to none. I added negative reviews for both the Cottage and Olii products. Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. The overall rating of the company is 2.7 and consumers are mostly neutral.. BBB Business Profiles may not be reproduced for sales or promotional purposes. Positive EyeBuyDirect Reviews on BBB. Potentially easy to make a mistake, when entering the prescription. See BBB rating, reviews, complaints, & more. I’ll be interested in seeing if these negative reviews live, or get suppressed. Luckily there's so many styles. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. Very excited to get my prescription sunglasses . This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. © 2021 Trustpilot, Inc. All rights reserved. Since 2006, this retailer has offered affordable in-house eyeglasses. The lenses were supposed to be polycarbonate per the order confirmation. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. They have gone above and beyond for me even when I wasn’t asking them too. | Read 81-100 Reviews out of 4,421 All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Eyewear, Write a Review. Eyebuydirect Overview. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Read more. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. | Read 21-40 Reviews out of 9,552 Easy to navigate site but lots of hidden fees. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Such an easy site to get glasses. Looking for more information? Average of 323 Customer Reviews Do you want to buy glasses from EyeBuyDirect? EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Have ordered many pairs of glasses and never disappointed. Have told everyone about you guys!!! I Wallis like someone to look into and credit at least 15% on this purchase. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. I fell and one of the lenses shattered. EBD’s online optical store is a far easier (and much less soul-sucking) task … Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! Had trouble yesterday downloading photo but no problem today. EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Very frustrating website. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Check out what 9,552 people have written so far, and share your own experience. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. See BBB rating, reviews, complaints, & more. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. Sort Reviews By: Nestor H. 1 Review . About EyeBuyDirect. the one time I had to use the warranty they were very helpful. I will definitely be buying from them again this year. Final Thoughts on this EyeBuyDirect Review. Trust me, I just ordered my eighth pair. As a matter of policy, BBB does not endorse any product, service or business. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. The frames are great and have held up well, the lenses have been great. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . I’m very happy with my EyeBuyDirect purchases. Claim Share Print. Deals;