Signal Loss. Only $11 per day and 28.7% discount off retail price! Keep up with the latest CGM news and happenings. At this time, live chat is only available to US customers, Monday-Sunday from 5AM-5PM PST. Sensor startup period. Jordan Morris, Professional Soccer Player, Kris Freeman, Five-Time Olympian & Triathlete. Back to Top >> Still have questions? Thank you so much for everything you've done for the company and for our patients. Item No. Review our list of contact information for national organizations committed to helping those with diabetes, and their families, find support and guidance. Dexcom uses Bluetooth to connect with your device. It was going well I was advised to contact Dexcom Canada technical support, as there seemed to be something wrong with the Clarity setup on my iPhone. STR-GS-102. These resources may help. Unlike a blood glucose meter (BGM), which provides just a single glucose reading. CGM systems can provide real-time, dynamic glucose information every five minutes. To report a defect in your Transmitter, please contact our Technical Support team on 0800 031 5763 or by using our web portal . These include: Do your patients ask you about their sensor staying on, have sensitive skin, or find it hard to remove the sensor adhesive? If you are a healthcare provider and want to learn more about Dexcom, The patient wears the Dexcom G6 Pro CGM System for up to 10 days in blinded or unblinded mode. If your glucose alerts and readings from the G6 do not match symptoms or expectations or you’re taking over the recommended maximum dosage amount of 1000mg of acetaminophen every 6 hours, use a blood glucose meter to make diabetes treatment decisions. here. This one-page document summarizes Dexcom training and support options for patients to get started using their Dexcom G6 Continuous Glucose Monitoring System. Safety Information. What are the benefits of continuous glucose monitoring? As an example, the Dexcom G6 Sensor needs a 2-hour startup period to adjust to being under your skin. For more information, please review the Using Your G6 Guide . Blood Glucose Meters (BGM) measure glucose levels at a single moment in time, while Continuous Glucose Monitoring (CGM) systems continually check glucose levels throughout the day and night. If you are ready to take the next step, the process is simple. please fill out the form and a representative will contact you. Seek medical advice and attention when appropriate, including for any medical emergency. For further technical support, please contact: 0800 031 5763. What About the Wear Time? The Dexcom Store is for self-funded purchases only. For product troubleshooting or replacement enquiries, please complete a Product Support Request. It will need to meet stringent accuracy requirements to be approved by the FDA. The information you provide will be sent securely and subject to the This Dexcom Starter Kit is for all new and existing CGM customers, with each customer eligible to purchase ONE Dexcom G6 Starter Kit Only, so they can get the opportunity to experience the full benefits of Dexcom G6. Continuous Glucose Monitoring (CGM) is a method to track glucose levels throughout the day and night. Call Tech Support at 1-844-607-8398; Call Customer Care at 1-877-339-2664 Access helpful Quick Start and User Guides for all Dexcom products and accessories. ... To report a defect in your Sensor, please contact our Technical Support team on 0800 031 5763 or by using our web portal. Dexcom G6 CGM - see your glucose readings in real time with just a quick glance at your smart device. Contact our customer support team who can help you. Dexcom Canada Technical Support ignorant of iOS compatibility and Loop app I have been Looping with the Dexcom G6 and the Omnipod for just three weeks. If the correct transmitter ID is entered and the pump and transmitter are still not communicating, contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901. Learn how to can get the Dexcom G6 sensor here. ... Chat Live with Tech Support. The Dexcom G6 sensors measure glucose levels for 10 days and come with a pre-loaded auto-applicator. Customer Service: 0800 031 5761 Mon–Thu 9am–5.30pm, Fri 9am–4pm If their HCP selects unblinded mode, the patient must be able to download and use the Dexcom G6 app from a compatible smart device. Get started on the NEW Dexcom G6 Continuous Glucose Monitoring System for $330 per month and save $1600 annually!. Patient Training & Support Resources for Dexcom G6, Dexcom CLARITY: How To Share CGM Data with Your HCP, https://www.dexcom.com/safety-information, Patient Training & Support Resources For Dexcom G6. Kontakt per Telefon: 0800 724 6449. You may opt-out of these communications at any time. STR-GL-102. Monday - Friday 07:00 - 18:00 Saturday - Sunday 08:30 - 16:30 For the Dexcom G6 CGM, please follow these steps to use the applicator to insert the built-in sensor: A) Take the applicator with built-in sensor out of the box. Our self-guided training tutorials will help you get up and running with your Dexcom CGM. From reordering supplies, to tutorials and FAQ, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM). Dexcom G6® är den senaste utrustningen för kontinuerlig glukosmätning (CGM), där du ser dina glukosvärden direkt i din mobil** eller mottagare. Technical Support. Dexcom will continue to process re-orders, but we ask that patients only contact the Customer Sales Support and Technical Support teams at 844-607-8398 with urgent requests at this time. Du får larm om värdet blir högt eller lågt – och kan agera direkt för att undvika känningar och höga värden. © 2020 Dexcom, Inc. All rights reserved. Apply today and share your story with us by providing some information about yourself and your experience with Dexcom. Tech Support - G6 CGM Receiver Replacement; Tech Support - G6 CGM Receiver Replacement. Tech Support - G4 Platinum CGM Receiver Replacement; Tech Support - G4 Platinum CGM Receiver Replacement. permission to process your personal information to send you additional In case you’re not familiar with it, … Dexcom, headquartered in San Diego, is dedicated to helping people better manage their diabetes by developing and marketing continuous glucose monitoring (CGM) products and tools for adult and pediatric patients. If you are a Dexcom User or Patient, please contact Dexcom Contact technical support if you require assistance. Dexcom, Dexcom G6, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom CLARITY, and Dexcom Share are registered trademarks of Dexcom, Inc. in the U.S., and may be registered in other countries. This one-page document summarizes Dexcom training and support options for patients to get started using their Dexcom G6 Continuous Glucose Monitoring System. CGM vs. BGM. From reordering supplies, to tutorials and FAQ, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM) Can’t find what you’re looking for? About the 12 month Subscription Program You will be signing up to a 12-month subscription for the NEW Dexcom G6 System.Your credit card will be charged in instalments of $330 every 30 days for 12 months. By choosing to request info, you are granting Dexcom, Inc. Browse Dexcom product guides, tutorials and online classes. Produktsupport anfordern. You can request a form by ticking the VAT exempt box when registering your Dexcom Store Account, in your Dexcom Store Account Profile, or by contacting Customer Service on 0800 031 5761 or GB.Sales@Dexcom.com.If that form has not been completed, any purchases made through the store … Numéro d'article STR-GS-102. Tech Support - G6 CGM Receiver Replacement; Tech Support - G6 CGM Receiver Replacement. I know that the change has been difficult but we have been trying to support our employees as much as possible with resources, time, and events to help them find their next role at Dexcom or with other companies in our locations. Read the list to contact the appropriate support specialist to get the answers you need. Approved for diabetes treatments with zero fingersticks and … 1-844-832-1810 (Option 2) [email protected] Monday to Friday, 10am – 8pm EST ... and your question isn't answered in this help section, you should contact Tandem customer technical support for all other issues by calling (877) 801-6901. If this occurs, please call Tandem Diabetes Care® Technical Support at (877) 801-6901. Dexcom G6 Transmitters are under limited warranty for 3 months from the date of shipment. Find answers to your questions about Dexcom Systems, software and diabetes. • Dexcom G6 and G6 Pro watch face complications allow you to view your glucose number and arrow from your watch face • Add the Dexcom G6 app to the Dock and enable background refresh for best performance Customer Reviews This app store should not be used as your first point of contact to resolve technical or customer services issues. Dexcom respects These include: Global Service & Support 844-607-8398 Dexcom CARE 888-738-3646 Customer Service 888-738-3646 Tutorials Training Videos Find answers to your questions about Dexcom Continuous Glucose Monitoring System, CLARITY software, Follow app, and diabetes management. For product troubleshooting or replacement enquiries, please complete a Product Support Request.Office opening times: Monday - Friday 07:00 - 18:00 Saturday - Sunday 08:30 - 16:30 Produkt Support. In order to be exempt from VAT, you need to complete at VAT exemption form and return it to Dexcom. If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … Für Anfragen zur Fehlerbehebung oder zum Austausch von defekten Produkten füllen Sie bitte eine Produktsupportanfrage aus. Begin Live Chat . What devices and software are compatible with the Dexcom CGM apps? 24/7 live support is here. Insurance questions and new CGM inquiries. BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. Privacy Policy. Dexcom G6 Pro Session. At Dexcom, our customers are our heroes - read our Warrior stories to learn more. The Health app will display the Sharer’s glucose information with a three-hour delay. Try the NEW Dexcom G6 Continuous Glucose Monitoring System for 30 days for $350 (valued at $730)!. We're here to provide ongoing support 24/7 for your Dexcom CGM System. It is expected that the product will perform well and offer improvements over existing technologies. Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. For impacted users, they will receive the Alert Settings Reset notification once the app update is complete and the app is launched or the app receives a communication from the Transmitter. If you wish to place an order for NHS funded supplies please contact our Customer Service team. the privacy and confidentiality of your personal information. At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT. Dexcom has taken a lot of technologies of the G6 and made improvements on them. Dexcom CLARITY is the #1 preferred tool to support effective diabetes management for healthcare providers 3 and now displays a user’s most recently available glucose data. Update the Dexcom G6 iOS App now from the Apple App Store to continue use of the Dexcom G6 iOS App. Dexcom, Dexcom G6, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow and Dexcom CLARITY, Dexcom Share, Share are registered trademarks of Dexcom, Inc. in the U.S., and may be registered in other countries. Dexcom Technical Support. Provide us with a few details and we will contact you to begin your order. If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … Dexcom CLARITY Clinic Sharing Handout Dexcom CLARITY helps patients and providers understand and analyze glucose patterns. information and promotional communications related to Dexcom products. The user can enable the Dexcom G6 app to send glucose information to the Apple Health app. Or CGM in general? Dexcom Terms of Use and Currently, the Dexcom G6 is approved for 10-day wear. Item No. Blood Glucose Meters (BGM) measure glucose levels at a single moment in time, while Continuous Glucose Monitoring (CGM) systems continually check glucose levels throughout the … Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. Are you new to the Dexcom CGM System? null Quantity Help Limit of per order Availability This item is currently not available. Our Dexcom CARE team can help you get started. If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … Looking for helpful diabetes resources? † Using Dexcom CLARITY, you can easily analyze and reference your patients’ glucose patterns, trends, and statistics during in-person or telehealth appointments. 10 days and come with a pre-loaded auto-applicator, Monday-Sunday from 7AM-9PM PDT our Customer Support who... 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