Skills : Microsoft Office, Club Management Software. 2005. Built a relationship of trust with all residents and their families/guests. Front Desk/Junior Counselor Provide administrative support to CEO and Chairperson requiring detailed typing, record keeping, phone reception, public inquiries, and data entry. Apply online instantly. High School Diploma. If it's been longer than 5 years since you graduated, then it's okay to move your education section down below your professional experience. Makes reservations and obtains tickets for … If you haven't started your job search just yet, then you might find looking at other front desk concierges resumes helpful. Greeted and directed guests entering establishment. While this section may not be the largest section on your resume, it is an important one. Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544 Utilized multiple applications to successfully welcome Guests and check-in accordingly. Organized the collection of mail correspondence as well as photocopying information for staff meetings. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Walked the property checking all areas ensuring proper operation / safety and reporting all incidents immediately to the Community Manager during the course of  shift. Some employers won't consider you if you have an out-of-state address. Guide the recruiter to the conclusion that you are the best candidate for the concierge job. Handles multiple responsibilities simultaneously while providing exceptional customer service. This is a real resume for a front desk security concierge in Los Angeles, California with experience working for such companies as Star Alliance Security, Swissport Usa, Alpha Omega Group Security. Here Is a Comprensive List of Phlebotomy Skills to List on Your Resume. Include the date you graduated, or range of years you attended school, as well as any honors you received and your GPA if it was over 3.4. Apply to Front Desk Agent, Guest Service Agent, Concierge and more! If you haven't graduated yet, you should still include an education section. List the name of the institution, degree type and when you're expecting to graduate. No pressure or anything, but that leaves you with about 6 seconds to make an impression. What the Concierge Resume Objective Should Tell Prospective Employers A Concierge helps companies provide superior customer service and contributes to the success of the establishment. Not every Front Desk Concierge resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Or maybe you're having a hard time deciding what job experiences to include. There is a notable difference between a resume that gives walls of text and one that arranges wording and design in a way that draws readers in. Managed group food and beverage through banquet event orders (BEOs) and rooming accommodations through rooming lists. Not every front desk concierge resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Whether it’s at a hotel reception or at the local … This is one of the hundreds of front desk security … Skills : Microsoft, Printers, Scheduling, Scanning, Outlook. You know your professional summary is on point if you can answer these questions: Not sure which skills are really important? This is a great time to run wild with those keywords found in the job description. Hired by; Valet Driver Resume Sample. Worked as a part of the curbside team to greet and check in VIPs and executive guests. Andrew.Black@gmail.com. Everything that goes into creating a perfect resume can take hours, days, even weeks. If you have the space to include it, you should. Provided new clients guidance and support by answering questions and providing tours. Please avoid restating the information on your resume, and open and close the letter with strong statements. We're going to figure out exactly what you need on your resume as a front desk concierge. View this and more full-time & part-time jobs in … Use this example to create your new resume. Skills : Systems Analysis, Project Development, Client Facing, Writing, Technical And Academic. Your hotel front desk resume should probably be between 1-2 pages in length. With that being said, the first thing we'll tackle is your contact information. Created a comfortable and exciting atmosphere to keep guests enjoying their stay. Responsible for Building a trusting relationship with all residents in a very professional and friendly manner. Working as a successful Conciergerequires numerous skills such as client needs assessment, customer satisfaction evaluation, service orientation, and clerical proficiency. Valet Driver Cover Letter Example. Provides pre-arrival support for guests arriving on packages. While you only want to include skills you actually have, you might be able to tailor your resume to each job you're applying to by looking at what skills they're looking for and including those on your resume. Helped build catering sales in a Panera Bread Corporate store. Use standard letter size pages, and easy to read fronts between 11-13 in size. Skilled at learning new concepts quickly working well under pressure; communicating ideas clearly and effectively; and excellent organizational skills. Education. Resume Length. Maintained close communication and relationship with other departments and property management team to ensure seamless service for guests. Summary : Seeking to apply experience and education towards a position where skills and past successes will enable to meet new challenges. Answered the phones for the Williams Group and Practice Director. This is a document designed to market you to a potential employer, so choose the strongest content. 17,836 Front Desk Concierge jobs available on Indeed.com. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Developed rapport with customers and generated repeat business through friendly. Assisted Director of Sales and Marketing in special projects such as department annual report, booked VIP reservations. Objective : Highly energetic, outgoing and detail-oriented. PRN Front Desk Concierge AdventHealth Wesley Chapel. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. As such, you should consider using this template as a guide. I’m sending my candidacy to be considered for this position. Ensured an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Developed a strong relationship with clients by providing exceptional customer service. Summary : Customer Services with 10 plus years of experience creating and maintaining positive relationships. Extensive cash handling experience. Resume Details. Especially considering you have such a short time to impress anyways. Compiled a list of all arrivals and blocked all VIP rooms. Or at the very least the state you reside in. Skills : CPR Certified, First Aid Certified. Answered switchboard Booking reservations. Skills : Microsoft Word, Microsoft Excel, Ms Powerpoint, Ms Publisher. Managed front desk and provided assistance to guests as needed. Assigns duties and instructs all Front Desk, Concierge, Lobby, and PBX personnel in the details of their daily assignments Provides transition and oversight to all Guest Experience Managers. Assisted the Community Manager in the day-to-day operations of the Condo Association. It’s actually very simple. Honed and perfected organizational skills and attention to detail everyday. This is where you might want to refer to the job description of the position you're applying for. Skills : Customer Service, Data Entry, Organizational. Concierge Front Desk - PRN As Needed Spectrum Retirement Communities, LLC. In your education section, there are certain things you'll want to highlight, including: Did your resume land you an interview? Serve as a primary point of contact for and liaison between management, sales teams, personnel, clients and vendors. ... Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Printed daily reservation and cancellation reports. Customer Service Financial Transactions Office Administration Schedule Management. Skills : Microsoft Office, Adobe Photoshop. • Front Desk / Concierge - Served as concierge style services for residents with knowledge of community events, eateries, car services and local attractions. Managed all aspects of communication for the Williams Group. Performed concierge services for a 5- star, 114 room hotel. Building your own resume can give it a personal touch. When you're writing about your roles and responsibilities in each position, you'll really want to keep each experience detail-oriented. Checked in patients-Collected payments-Scheduled appointments-Verified Medicaid/CHIP insurances-Front Office duties. Only list hard skills; soft skills are hard to, Highlight your most impressive skills or achievements. If they’re looking for someone with Customer Service, be sure to list it as a skill. Logged in all visitors, vendors and contract delivery personnel. Helped the communication barrier between my American and Hispanic co-workers by speaking conversational-level Spanish when needed. Greeted and registered guests and issued room keys. Address: If you're applying to a local area, it's a good idea to put your complete address here. Offers the ability to multi-task; detailed oriented; with strong computer proficiency, and cooperative spirit. Answered phones and operate a switchboard; route calls to specific people and answer inquiries about company. Managed and coordinated special events for large groups VIP's resulting in seamless guest experience. Accepted payment from customers and made change as necessary. Greeted guest Upon Arrival Assign room keys and collect payment for guest upon arrival. However, the Concierge Resume mentions the following core tasks and duties – welcoming guests on arrival, confirming reservations, providing the needed assistance and information to guests; understanding the client’s needs and offering them personalized services as requested; suggesting activities and other facilities provided by the hotel, arranging events and other travel arrangements for … Apply for a Spectrum Retirement Communities Front Desk Concierge - Part Time job in Powel, OH. Ensured that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments. Handled high level of guest interaction, including large groups, convention guests and VIPs. Guaranteed positive guests experiences and resolved complaints. Jobs for receptionists are projected to grow by 9% (or 95,500 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Responded to and effectively resolved complex or escalated complaints, field communication and provided world class support. Directed the clients calls emails and faxes to the consultants. Social Media: Living in the day-and-age that we do now, social media plays a big part in our every day lives. Recruiters and hiring managers are looking at hundreds of resumes. Processed group bookings, ensuring accuracy and constant communication with group coordinators to include reservations and billing requirements. One major difference between a budget hotel and an upscale luxurious hotel is the amount of staff the hotel employs. Maintained a friendly and professional attitude at all times. Difference Between a Concierge and Front Desk Staff. ... You can save your resume and apply to jobs in minutes on LinkedIn. Created advertisements to increase client participation in sponsored events. Summary : Energetic, ambitious, individual who has developed a mature and responsible approach to accomplishing tasks. Skills : Microsoft Word, Excel, Access, PHPStorm, Dreamweaver CS6. If you're going to include your LinkedIn profile, which is highly recommended, you'll want to update the profile so it has relevant information. Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number. When you're applying for a job you want to keep in mind that any experience you list should be relevant to the position you're applying to. Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability. Recommended top dining and entertainment options for guests in the Old Mill District area. Maintained cleanliness of work area as well as front lounge. This is one of those things that you can take it or leave it. Assists the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. Attended appropriate training courses, when required, and assist with the Night Team's training and development efforts. Directly manages Front Desk. Therefore, setting up reservation / agendas of day prior to schedule events. Experienced hospitality worker (4+ years) with a BA in Hospitality Management. All of that work for an employer to take a glance. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. What to Include in a Concierge Cover Letter. Communicated well with other staff members to effectively run the shift and ensure service as a top priority. CSI seeks a Concierge for our client’s Apartment Community. In order to impress in this field you need to be an ace operator at many different logistical and hospitality tasks required to keep hotels running smoothly and guests happy.Of course, it stands to reason that a great concierge resume has to combine all these elements as well as showing off all your enthusiasm and personality. If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. Generally, it's in a larger font than the rest of the resume. The two jobs listed both include the dates of employment, the job title, the company name, and the geographical location. Free Front Desk Concierge Resume Download Available for Download in PDF Format. Be prepared to talk salary. Maintained inventory and selection of office supplies. By breaking it down, you can keep a checklist and check things off the list as you go. Julie Zhang, B.A. Guest inquiries, directing phone calls, coordinating travel plans, and accolades you... 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